Terms & Conditions


In order for us to fulfil our commitment to provide you with quality courses we need to implement the following terms and conditions.  By booking a course you are agreeing to be bound by the terms and conditions of Soul Energy.

Students will be required to wear their professional uniforms (not jeans).

Following completion of the enrolment process, you will be notified of the booking confirmation by email (if address provided) or post. Soul Energy reserves the right to refuse any booking without explanation.  Your confirmation letter will be your receipt of payment.  No other receipt will be issued.


To secure a place on any of our training courses you are required to complete an enrolment/booking form and payment of the required amount. Payment of courses must be made upfront to confirm enrolment. You will receive a confirmation email within 3 days of receiving your payment and enrolment form.

Fees and deposits may be paid by:

  • Cheque made payable to Angie Woodard
  • Cash
  • Direct bank transfer. Please either call or email us to request bank details or you will find them on the enrolment form.
  • In special circumstances fees may also be paid in three monthly installments by standing order, subject to prior arrangement.


In accordance with the Distance Selling Regulation 2000 you are entitled to a 7 day cooling off period which enables you to receive your full payment should you need to cancel your booking.  Any cancellations must be in writing and within 7 days of booking the course.  If a booking is cancelled after the 7 days or we do not received written confirmation all deposits will be lost as fees are non transferable and non refundable.  If you need to withdraw from a course for any reason once it has commenced you will NOT receive any refund. You may be able to attend the next scheduled programme which may be subject to additional costs.

Should a student be unable to attend a class or course for personal reasons, or the college withdraw a student for lack of attendance, or failure to deliver course work by required deadlines, they will have no claim to a reimbursement of the course fee or transfer to a later course. Students are required to attend at least 80% of the certified ITEC course sessions. In such circumstances a student will be liable for full course fees. Exceptions may be made on production of a medical certificate.


All courses are subject to minimum number of students booked prior to commencement. In the event that there are insufficient numbers to run the course, students will be notified as soon as possible and offered a place on the next course or monies will be returned subject to Soul Energy’s discretion.

If the required course is fully booked you will be contacted and an alternative date will be discussed. If numbers for courses are insufficient Soul Energy reserves the right to cancel and return any monies to students or transfer to another date without additional cost.


Course costs include all the necessary materials to ensure you receive excellence in training. Unless otherwise stated costs include: course literature, materials, tuition fees, towels, couches, assessments, marking, refreshments and biscuits. The courses do not include kit costs, equipment, products, travel/accommodation expenses or food.


Insurance – it is your responsibility to check if your insurers will accept the pending qualifications to your existing cover before booking the course. if this is your first qualification in therapies it is advisable to take out student cover from a reputable provider.


Certificates are awarded at the end of a programme or after a qualification has been successfully passed by the examining board or the tutor. Students must have demonstrated a level of competence required to achieve certification.


Any student to fail to meet the required standard after the completion of a course including assignments/case studies will be invited back to re-take the courses which may required additional payment for tutor time. We will only pass on this cost if it is absolutely necessary.


Students are required to inform Soul Energy of any medical condition prior to booking the course. some therapies are physically demanding, therefore it is vital that your health and fitness is of an acceptable standard to perform the  therapies. by agreeing to these terms and conditions you are stating you are medically fit to perform and receive the therapy you have chosen to learn.

Disclaimer: if your tutor deems it a health and safety risk for you to continue on a programme you will forfeit all course fees. if you are in doubt please contact us prior to enrolling onto any programme.


Most courses run from 10 – 5 unless stated. Please arrive at 9.45 ensuring you meet the required stand of dress and appearance. participants who arrive more than 30 minutes after the course has started may not be allowed to join the class and will forfeit the course fees.

Please not the Soul Energy is a private training provider although classes do not normally run over bank holidays but they may be scheduled to run within school holidays so please check and plan before enrolling and committing to a course.  Please read the terms and conditions before enrolling on a course.


Although Soul Energy will endeavour to give notice of increased charges, we have no control over ITEC charges and therefore students are warned that course and examination fees may be subject to change without warning.

There is plenty of parking available at the Health Centre, Kings Sutton Millennium Memorial Hall.


Examination dates will be given to you at the beginning of your course.  However this is not guaranteed and is subject to ITEC confirmation ten weeks prior to examination date. ITEC examination fees once paid are non-refundable.  You will be required to pay again for the examination fees. Fees must be paid in full  8 weeks before the examination date otherwise the exam will be deferred until the next date that is booked with ITEC. This may be sometime within a 12 month period.


Copyright of course materials belongs to Soul Energy. Course material may not be reproduced in any way without the written agreement of Soul Energy


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